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Compliance

Compliance standards and frameworks for Softnix products

Last updated: 2026-01-15

Compliance Mapping

Product Compliance Matrix

ProductPDPAISO 27001NIST CSF
Softnix GenAI✅✅✅
Softnix Logger✅✅✅
InsightDOC✅✅✅
CYBOT AI Agent✅✅✅
Softnix Data Lakehouse Platform✅✅✅

✅ = Supported — product capabilities can support the customer's compliance program or control mapping; this is not a certification of Softnix or of the product. In the ISO 27001 column, ✅ means the product is designed using ISO/IEC 27001 as a reference framework only; neither Softnix nor its products are ISO/IEC 27001 certified. Certifications Softnix actually holds are listed under "Product Certification" below | — = Not Applicable. Softnix products are designed with reference to recognized security and privacy practices; further information can be requested from Softnix.

Product Certification

มศอ.4003.1-2560 — Softnix Logger version 7.X.X

  • Softnix Logger version 7.X.X is certified to Thai standard มศอ.4003.1-2560 (computer traffic data retention software)
  • Certificate no. 67-0005, issued to Softnix Technology Company Limited on 29 March 2024 and valid until 29 March 2027
  • This certificate covers only Softnix Logger version 7.X.X. It does not cover any other Softnix product or version, it is not a certification of the company's management system, and it is not an ISO certification
  • The certificate status can be verified in the DTEC certification register (NECTEC, NSTDA)

Supported Standards

PDPA (Personal Data Protection Act)

  • Data processing terms as agreed in the customer contract
  • Capabilities that help customers handle data subject rights requests
  • Audit logs and traceability that support the customer's data breach notification process
  • Product information to support the customer's privacy impact assessment

ISO/IEC 27001 (reference framework)

  • Product security controls designed with reference to ISO/IEC 27001 practices
  • Support for the customer's risk assessment and treatment
  • Capabilities that support the customer's ISMS controls (e.g., access control, encryption, and logging)
  • Support for audit evidence (e.g., audit logs and access control records)

NIST Cybersecurity Framework

  • Identify, Protect, Detect, Respond, Recover
  • Continuous Improvement Process

Cloud Marketplace

Softnix products are not currently available through any cloud marketplace.